At Cosmos Counselling Clinic, we are committed to protecting the privacy and confidentiality of our clients. We adhere to all applicable privacy laws and ethical guidelines to ensure that your personal and health information remains secure.
Collection of Information
We collect personal and health-related information to provide effective counselling services. This may include your name, contact details, medical and psychological history, and other relevant details necessary for treatment. All information is gathered with your informed consent and is used solely for the purpose of providing care.
Use and Storage of Information
Your information is securely stored and used exclusively for therapeutic and administrative purposes. We implement strict safeguards to protect your data from unauthorized access, loss, or misuse.
Confidentiality and Non-Disclosure
We do not share your personal information with any third parties, including insurance companies, employers, or other organizations, without your explicit written consent. The only exceptions to this policy are as required by law, such as:
If there is a risk of serious harm to yourself or others.
If we are legally required to disclose information by a court order or regulatory body.
If there is suspected child abuse or neglect, in which case we are mandated to report to appropriate authorities.
Your Rights
You have the right to access and request corrections to your personal records. If you have any concerns about your privacy, please contact us directly.
This policy is subject to periodic review and updates to ensure compliance with privacy regulations and best practices.